FAQ

 

You can get answers to all your questions fast here from our most frequently asked questions.

 

Q1: Are you manufacturer or trader?

 

A: We are professional and leading manufacturer of safety gloves. Our factory located in Jiyuan city, welcome to visit our factory at any time you need.

 

 

Q2: What information should I offer to you if I want to know the quotation?

 

A: Please provide your detail requirements such as Picture Or Material; Weight; Package; Quantity; Price term; Port of destination;

 

 

Q3: Can you provide samples?

 

A: Yes. We are happy to offer the samples for free. And free samples are available for evaluation. Customers only need to pay the freight chargers for the samples.

 

 

Q4: What about the lead time for mass production?

 

A: It depends on the order quantity and order time as well as our order production arrangement.

 

 

Q5: What about your quality control system?

 

A: We have a good QC team to check each production step carefully (from raw material to final products), and we can show you samples before delivery.

 

 

Q6: Do you supply OEM service?

 

A: Yes, we are a professional manufacturer which could provide OEM service according to customers’ detail requirements.

 

 

Q7:What about your after sell service?

 

A: All production is completed using a strict quality control system.      

In the event a product is found to be defective, we will replace the product or provide a refund of the purchase price.

 

 

Q8: Where is your factory? How can I visit there ?

 

A: Our factory located in Jiyuan city, Henan Province, China. you could also reach Zhengzhou city or Luoyang city, And we will arrange car to pick you up;

 

 

Q9: How do you control the quality?

 

A: The quality control is as below:

 

1) Incoming Quality Control, As we have our own Cotton yarn production workshop, It is more convenient to control the raw material.

2) Our inspector will check each raw material including quantity and quality before them put into production.

3) In the production process, there are also special inspectors to inspect the length, damage, weight, etc. of the gloves.

4) In the process of product sorting and packaging, our staff will also pay attention to whether there are problematic products, make checks at all levels to ensure the quality of the products we provide.

5) At last, Our quality inspector will check the overall quality of the products before delivery.